From the Deposit Account Agreement
Account Suspensions and Closures If our monitoring of the Spending Account detects activity believed to be prohibited by law or otherwise presents an undue risk to the Bank or Chime, the account funds will be subject to a hold pending review of the activity by the Bank and/or Chime.The Bank and/or Chime may require you and other parties to the activity to produce documents and/or other materials evidencing the validity of the activity.Funds on deposit in any account are subject to the hold at the Bank’s discretion until the source of such funds and/or the activity is properly verified.Chime may suspend or close your account for any reason with or without notice.We may suspend or cancel an account if we, at any time, believe a member is using the Spending Account or associated Chime Visa® Debit Card for fraudulent or illegal purposes, or such member otherwise presents an undue risk or burden to Chime or the Bank as determined by us, in our sole discretion.We may also close your account if we, in our sole judgment, determine your use of the Spending Account or associated Chime Visa Debit Card conflicts with any federal, state or local law, rule or regulation, including federal asset control and sanction rules and anti-money-laundering rules, or with our policies adopted to assure that we comply with those laws, rules or regulations.
We may close your account pursuant to a court order or other legal request.
Your account may also be closed or suspended for non-fraudulent actions which nonetheless violate the terms and conditions contained in this Agreement.Vote Up 0 Vote Down Reply Irie #1033298
I’m closing my account with them after reading this and the previous comments.Moving my cash to Varo for their savings account interest.Vote Up 0 Vote Down Reply August 10, 2020, 00:24 12:24 am Jay #1033297
I dumped chime when they took my $20 loc and eventually closed my unused account a couple months ago, glad I did Vote Up 0 Vote Down Reply benji #1033295
They closed my account too, and I have no idea why.It was not my primary bank and I only had it for referral bonus.I only used Chime’s balance for making credit card payments.My account was not inactive though.
I’d periodically transfer $50-100 from my primary bank account.I’m waiting for them to mail me a check with remaining balance I had on my account.Initially, I thought they closed my account cause I used it twice to fund Crypto .com card and I’ve read reports of banks closing account if used to purchase crypto currencies.Now, seeing all this I’m not sure if that was the cause.Tbh, I really loved Chime.Their mobile app is second to none, and it sucks they closed my account.Vote Up 0 Vote Down Reply August 10, 2020, 00:04 12:04 am ne0ven0m #1033288
I’ve been in a 2 week ordeal with Chime now, after having my account suspended.
I’ve supplied them with all the absurd documentation requests (for instance, a selfie of me holding my license), as well as explanation for deposits.They confirmed receipt, said it would be resolved in 2 days.Then no further response on e-mail, and their call reps (clearly overseas) don’t seem to help, just saying their review department will contact me.Read up online, and you’ll see hundreds of similar complaints (various review sites, BBB, Reddit for Chime).Chime seems like a scummy company.Maybe they’re low on cash flow, who knows? It’s not like I’m new to bank accounts, as I’ve followed DoC for years, and gotten several bank SUBs, dealt with plenty of issues.No bank has ever tried to hold my money ransom without response.
I am definitely consideration legal assistance if this isn’t resolved after a few more weeks.Vote Up 0 Vote Down Reply August 9, 2020, 23:51 11:51 pm AndreRamirez #1033215
I was trying to open an account for a family member today and they rejected the application, never seen that before.The message was “We’re Sorry! Unfortunately, based on the information provided, we were unable to open a Chime Deposit Account for you at this time.Due to security reasons, our Member Services team is unable to provide you with any further information”.
I had no idea why this happened, just assumed I screwed something up with the application and would have to try again later.
However after seeing this post I have a feeling that is related to this.
I bet they are going through an audit of inactive accounts or something and screwed up the automation.Just a theory though, could be anything.Vote Up 2 Vote Down Reply August 9, 2020, 21:13 9:13 pm Search.
